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Inside Sales – G3 Global

The position is an inside sales role with Sales & Marketing responsibilities, selling G3 Global services & products.

The successful candidate will be comfortable cold-calling, Gaining access to key decision makers and identify opportunities over the phone.
Essential Functions

  • Generating lead activity
  • Build a comprehensive map of the prospects, potential areas of need, profile the decision -making process and establish relationships with key decision-makers to assess needs and uncover BANT.
  • Timely and accurate data entry in G3 CRM System (Salesforce)
  • Standard and ad hoc reporting requirements (pipeline, account activity)
  • Equipped with excellent sales, negotiation and communications skills
  • Excellent written and oral communication, particularly over the telephone
  • Self-motivated, results orientated and thorough
  • Experienced at building effective client relationships through positive communication, honesty and trust
  • Not intimidated by technical interaction. The successful candidate must enjoy problem solving and be unafraid of technical situations
  • Target driven and proven self starter with ability to deliver on targets without constant supervision
  • Ability to prioritise and organize work to achieve goals/expectations
  • Good team player with ability to work in a fast-paced environment with a hands-on approach and demonstrated ability to multi-task and think creatively
  • Ability to manage multiple priorities and tasks
  • Understanding and experience in Sales Force CRM etc.
  • Experience in using Office system and Presentations tools

Requirements

Preferred Skills:

  • Inside sales / telesales experience
  • Computer hardware, software / IT sales experience
  • 2+ years of sales experience
  • Strong verbal and written communication skills
  • Pleasant and confident phone voice
  • Good organizational skills
  • Able to multi-task and set priorities
  • Able to use critical thinking skills in a variety of situations
  • Previous experience selling to  Professional services, Media and Manufacturing sector

Applications to careers@g3it.com

SAP IS:U / SPL CC&B / Lodestar SOLUTION ARCHITECTS

G3 is looking for dynamic individuals with deep skills and experience in any of the following applications SAP IS:U,  Oracle Utilities / SPL Customer Care and Billing (CC&B),  Oracle Utilities / Lodestar Customer Choice Suite.  The ideal candidates will be dynamic individuals capable of working in teams and leading functional / technical discussions with business users.  You should be able to develop creative solutions to business problems using your skills and experience with these applications.  You will be required to train and lead less experienced project team members through the implementation life-cycle.  This role may require extensive travel across Europe, the Middle East and Africa.  The following experience is required for these roles:

  • Working experience with a consulting firm or software vendor specialising in software solutions for the energy and utilities industries
  • A minimum of 5 years and 2 full project life cycles on SAP IS:Oil, SAP IS:U, Oracle Utilities / SPL Customer Care and Billing (CC&B) or Oracle Utilities / Lodestar Customer Choice Suite implementation projects
  • You must have worked as either a functional or technical specialist with one of these products and be able to demonstrate your knowledge and understanding of your area of specialisation
  • A thorough understanding of the configuration, extension and/or development capabilities for these products and how the various customisation options can be employed to minimise implementation costs and maximise the business value from these industry applications
  • A sound understanding of the energy or utilities industry business processes
  • Experience in working with offshore development centres
  • Knowledge of PL/SQL, ABAP, Java, Rules Language or ASP will be a distinct advantage

Applications to careers@g3it.com

No Agencies please

Utilities Delivery Lead

G3 is looking for a dynamic individual with a proven delivery track record in the Utilities industry that can establish and lead the delivery capability for this new practise.  The ideal candidate will be a self motivated leader willing to take on a challenging new role with extensive travel requirements across Europe, the Middle East and Africa.

Please send your CV (maximum of 2 pages) and a covering letter (maximum of 1 page) outlining how your relevant experience is suitable for the position, how would you grade yourself and your salary expectations.

Applications to careers@g3it.com

The following is required for this role:

  • Working experience with a large multi-national consulting firm or utility
  • A track record of delivery on large systems integration programmes in the utilities industry
  • Experience with managing a portfolio of programmes and as a programme manager for SAP IS:U, Oracle Utilities / SPL Customer Care and Billing (CC&B) or Oracle Utilities / Lodestar Customer Choice Suite
  • Proven ability to develop and manage a team of consultants deployed across numerous client locations
  • A sound understanding of utilities industry business processes
  • Delivery relationships with C-level executives in the utilities industry across Europe, the Middle East and Africa
  • Ability to develop solutions and consulting resources that will deliver value to C-level executives in the utilities industry
  • Experience in working with offshore development centres

No agencies please.

Utilities Business Development Lead

G3 is looking for a dynamic individual with a proven sales and delivery track record in the Utilities industry that can lead the business development function for this new practise.  The ideal candidate will be a self motivated leader willing to take on a challenging new role with extensive travel requirements across Europe, the Middle East and Africa.   Please send your CV (maximum of 2 pages) and a covering letter (maximum of 1 page) outlining how your relevant experience is suitable for the position, how would you grade yourself and your salary expectations.

Applications to careers@g3it.com

The following is required for this role:

  • Previous working experience with a large multi-national consulting firm
  • A track record of sales and delivery on large systems integration programmes in the utilities industry
  • Experience as a programme manager for SAP IS-U, Oracle Utilities / SPL Customer Care and Billing (CC&B) and Oracle Utilities / Lodestar Customer Choice Suite
  • Managed a portfolio of programmes through successful delivery and a proven capability to develop additional business value from this portfolio
  • A sound understanding of the utilities industry business processes
  • Delivery or sales relationships with C-level executives in the utilities industry across Europe, the Middle East and Africa
  • Ability to develop and sell solutions that deliver value to C-level executives in the utilities industry
  • Experience in establishing and working with offshore development centres

No agencies please.

G3 Global announce SAP Business All-in-One in G3 ConnectedBusinessCloud™

23rd February 2010

G3 Global has announced the launch of their Subscription-based Hosting Offering for SAP Business All-in-One, as part of the G3 ConnectedBusinessCloud™, the technology platform that enables business process innovation™.
The G3 ConnectedBusinessCloud solution is designed to drive massive cost savings for the mid-market by delivering a portfolio of pre-configured, fully integrated “Best Practice” SAP ERP and CRM business processes and business intelligence solutions, as part of the G3 Global ConnectedBusiness Concept.

The solution offering is a complete managed services delivery, encompassing G3 Global’s innovation in the development, configuration and application support of SAP Business All-in-One, with built-in capability to rapidly scale computing resources up or down according to business demand, as well as to implement cost-effective disaster recovery solutions and unprecedented business agility.

G3 Global has been driving for complete price transparency for a number of years and we feel we have now broken the mould by offering a price per user, fully inclusive of all licenses, hosting, support and upgrades, with an implementation timeframe of 4 – 8 weeks. This will enable our clients to derive almost immediate cost benefits from the efficiencies delivered by a highly available, functionally rich, robust, fully managed SAP solution – all the benefits enjoyed by larger enterprises, delivered within an accelerated implementation timeframe, at an affordable price point and with no additional burden on internal IT resources.

Stephen Read, Director of SME at SAP UKI said “The subscription based hosting offering enables our customers to better focus on their core business, products and services that best meet the demands of their individual markets. In turn, midsize customers can focus resources on differentiating from their competitors, executing on their growth strategies and making their businesses more transparent and sustainable. We are pleased to be partnering with G3 Global, and are confident that together, we can make a difference to organisations’ efficiencies in the media sector.”

G3 Global’s confidence in the ConnectedBusinessCloud solution is reinforced by the decision to base all of our own mission-critical ERP and CRM business processes on this solution. As Chris Gunter, CEO, G3 Global explains, “We are confident that this is the right decision for our business and will position us strongly for growth. As a mid-size company ourselves, it not only reinforces the message that SAP is not only for large organisations, but more importantly, it provides our clients with the additional confidence that we are using ConnectedBusinessCloud to run our own business.”

Robert Furnivall, Head of Channels at SAP United Kingdom & Ireland said “G3 are an important partner to SAP and it is great news that they will be implementing SAP ERP and CRM software to use internally. We are pleased to see G3 pioneering the way as they become the first partner to implement SAP in this way in the UK.”

As Andrew Borresen, Technology Director, G3 Global explains “The ConnectedBusinessCloud platform has already allowed us as a company to benefit from the best possible utilization of computing resources to run our applications, with server virtualization technologies providing the option to scale during busy periods.  In the same way, this will translate into direct cost savings for our customers, only paying for the resources they need and not having to be concerned about their own back-up sites to support their mission-critical applications. As cloud computing continues to gain momentum in the marketplace, the ability to deliver business-critical applications like SAP solutions is key to helping customers fully leverage the cloud computing concept”.

“Supporting an SAP solution landscape that anticipates peak demand can require significant computing resources which may be underutilized during normal load periods. We’re excited to provide our customers cost-effective, secure on-demand access to SAP solutions, leveraging technology that dynamically expands computing power as needed. This allows our customers to reduce their total cost of ownership and shift focus toward business innovation and driving faster solutions to their business problems, rather than managing infrastructures. We’re excited that the G3 ConnectedBusiness concept has naturally transformed into a Cloud service to offer a pre-eminent world-class cloud computing platform for business process innovation,” said Chris Gunter, CEO, G3 Global.

About G3 Global
We partner with our customers to establish robust business process platforms that enable rapid business innovation. This is achieved through the management of strategic change programs underpinned by best practice processes that use Technology as the enabler to achieve strategic business goals.  For more information, visit www.g3it.com and www.connectedbusinesscloud.com.

About SAP
SAP is the world’s leading provider of business software, offering applications and services that enable companies of all sizes and in more than 25 industries to become best-run businesses.  With more than 95,000 customers in over 120 countries and in 30 different languages.  For more information, visit www.sap.com.

G3 Global commissioned for JohnsonDiversey European Indirect Sales solution.

February 2010

JohnsonDiversey commissioned G3 Global to identify the application toolset and complete a high level design to support the Channel Management Business across 15 Western European countries. Distributor Partnership’s are key to the JohnsonDiversey business strategy. This led to the need for consistent company-wide business processes to replace any manual processes. Additionally, they allow proactive decision making through access to real-time information that is comparable across all territories.

Said Richard McEvoy, Channel Director, JohnsonDiversey

“The ISR solution is seen as an Innovation Project for the JohnsonDiversey business, enabling margin & customer management across EMA which will facilitate Business Building. G3 Global are strategic partners in this Channel Business investment. Along with their proven project delivery history, G3 are our trusted advisors providing valuable input to our decision making process on risks and opportunities as we move through the project lifecycle. The G3 design will be a key driver for a consistent global solution and be a platform for excellence in distributor management.”

Nick White, Senior Manager, Global IT Sales & Service Solutions, JohnsonDiversey continued

“JohnsonDiversey required an efficient and robust solution to improve management of our Channel Business. In 2009, G3 Global were commissioned as the Implementation Partner to design a solution that would satisfy both the Internal Business Partner and Global IT Architecture. They achieved that design goal and then proposed a creative and clear implementation approach that would deliver a large scope within a short timeline. They are now implementing the Project, including the management of several 3rd Party vendor partners, driving the execution of this solution aggressively. The business understanding and technical excellence that G3 bring are a key component of delivering our strategic solutions. G3 Global is continuing to enhance their excellent track record of delivering value to JohnsonDiversey.”

Following an in-depth review, G3 Global has designed a unified business process across Western Europe which maximises the current JohnsonDiversey investment in Technology by utilizing a blend of existing SAP and other technology. As a result, JohnsonDiversey will benefit from enhanced system performance and reduction of localised supporting applications leading to cost savings, a stable Global solution to facilitate revenue growth, and appropriate reporting for deal reviews with the latest margin analysis.

Said John Reynoldson, ERP Practice Manager, G3 Global

“The G3 design for the integrated toolset is a blend of industry solutions that take advantage of JohnsonDiversey’s investment in their core ERP applications of SAP in EMA and JDE in North America. The tool will be a key driver for a consistent global solution and a platform for excellence in distributor management, meaning JohnsonDiversey are able to quickly take advantage of improved processes in order to see Return on Investment benefits as early as Q2 2010.”

Chris Gunter, CEO, G3 Global, continued:

“JohnsonDiversey has been a highly valued customer of G3 Global for over 9 years. We look forward to continuing this long term relationship with involvement in key innovation projects such as this. Our vision is to build significant value for our customers through pioneering work in areas such as developing strategies to leverage technology and drive significant Return on Investment. Being awarded a project of this strategic significance further establishes our Strategic and White Space Consulting service offering.”

The project is currently in full execution with a pilot planned for Q2 2010 and a wider EMA rollout planned for the remainder of 2010.

 

About G3 Global

We partner with our customers to establish robust business process platforms that enable rapid business innovation. This is achieved through the management of strategic change programs underpinned by best practice processes that use Technology as the enabler to achieve strategic business goals.

Key Service teams:

  • Our Strategic Consulting Team creates technology solutions to support and influence the business strategy across our customer’s organization. Working as trusted advisors and partners, we develop long term strategies that leverage technology to streamline business processes and maximise return on investment.
  • Our White Space Consulting Team develops solutions to fill business process white spaces in the Technology Process Map.
  • Our Solutions Delivery Team delivers business transformation through the implementation and global rollout of technology solutions. By bringing together technology and business experts well equipped to design, implement and rollout solutions for the long-term, we can help you realise your IT investment quickly and efficiently. We will help you plan, develop, run, manage and support the complete life cycle of your business systems both locally and globally.

In order to deliver relevant business experience, our internal teams are aligned into Industry Practices which include:

  • Media, Technology and Communications
  • Professional Services
  • Manufacturing and Supply Chain
  • Utilities

SAP SD/MM Logistics Consultant (Intermediate to Senior level)

Permanent / full time position.  If you wish to apply for the role of SAP SD/MM Logistics Consultant please send your CV (maximum of 2 pages) and a covering letter (maximum of 1 page) outlining how your relevant experience is suitable for the position, how would you grade yourself and your salary expectations.  Applications to careers@g3it.com

Role Summary:

  • Develop and enhance the logistics scope of G3 Global’s SAP Business All-in-One solution including baseline and Industry best practices.
  • Deployment of the product offering to new clients employing SAP Focus ASAP methodology
  • Provide subject matter expertise to pre-sales activities as part of G3 Global’s business development
  • Individual core activities and responsibilities
  • Provide functional SAP capabilities to internal product development, client base and management in the Commercial business areas including:

SAP capability is defined to be:-

  • Business Process optimization and simplification. Required to gain a deep understanding of SAP business processes and operations and be expected to work with client users and G3 department heads to develop new processes and independently be able to advise on improvements and simplifications.
  • Deliver system changes in a qualitative and timely manner and also be able to deliver process and functional changes.
  • Work with the G3 Global product owner to define and maintain the integrity of the G3 Global SAP Business All-in-One Template
  • Resolve moderately complex SAP systems issues resulting from business change, user error or incomplete configuration.
  • Own and manage the complete life cycle of change whilst working to established processes and procedures.
  • Produce system and process documentation using the SAP business composer solution.
  • Provide day-to-day advice in system usage and operations.
  • Provide user training as required, both formal and informal.
  • Demonstrate Service Delivery Quality and Performance.

Essential experience/qualifications for this role

The successful candidate will have a minimum of 2 full project lifecycles and at least 5 years experience in SAP SD and MM configuration and support in version ECC6.  Experience in the media or professional services industry, especially of printed media, music, home entertainment and/or Royalties & Copyright, would be an advantage.

Experience to include:

  • Sales and Distribution
  • Order to Billing processes
  • Master Data
  • Sales order & Billing user exits
  • Output determination, account assignment & Copy control
  • With specific emphasis on Pricing, Reporting and Interfacing
  • Pricing: At a minimum pricing conditions, condition tables, access sequence, pricing procedure,  pricing routines.  Preferably experience in defining, configuring and supporting complex pricing solutions,  driven by formulae, routines & requirements

Reporting

  • Sales information systems: Defining infrastructures, update rules and reconciling against  underlying documents
  • Materials Management
  • Purchase to Pay processes
  • Master Data
  • Core Inventory Management
  • Output determination, account assignment & Copy control

Preferred but not essential experience/qualifications for this role

Reporting

  • Knowledge of Business Warehouse would be advantageous
  • Experience in designing and supporting complex sales interface solutions to 3rd party sales reporting systems e.g. Business Objects
  • Ability to analyse statistical data
  • Working knowledge of iDoc management and processing

Graphic Designer

G3 Global are looking for a Creative Graphic Designer to fill this vital role, making complex information easy to understand and use. Good design is an important tool as it enables more effective communication – meaning more people will visit our website, recognise our brand, respond to our advertisements, buy our products, and pay for our services.

The successful applicant will be responsible for the design of all our creative works including our website, promotional material, exposition stands, presentations and software products.

Requirements

  • Photoshop expert
  • Excellent written & verbal communication
  • Web design in particular interface design
  • Good time management

Advantageous

  • Copywriting skills
  • Wordpress
  • XHTML & CSS

NO AGENCIES

Permanent position.

If you wish to apply for the role of Graphic Designer please send your CV (maximum of 2 pages) including portfolio and a covering letter (maximum of 1 page) outlining how your relevant experience is suitable for the position and your salary expectations. Applications to careers@g3it.com

Book Reviews: UML Distilled and Sun Certified Enterprise Architect Study Guide

One of my personal goals for 2010 is to do more reading – specifically related to software development, design and architecture. So far everything’s going pretty well!

The plan actually started in December with Martin Fowler’s UML Distilled, which I found to be an excellent introduction to UML 2. January followed with Professional Apache Tomcat 6 – which I’m admittedly still busy reading, although over half-way through. February then continued with Sun Certified Enterprise Architect for J2EE Technology Study Guide (the book is actually shorter than the title though), which I have just finished reading.

UML Distilled
I’ve always been a big fan of Martin Fowler’s books. He has an excellent writing style that makes the content easily understandable, and he gets to the point clearly and succinctly. UML Distilled is a brilliant introduction to UML 2 and goes into a reasonable level of detail for the most commonly used diagrams. Some of the less frequently used diagrams are also covered, but in only enough detail to give the reader a basic understanding of their purpose.

Fowler seems to approach UML, and pretty much everything else software-related, in a very pragmatic way. He clearly advocates the use of UML, but in a way that works for you in your environment. Every company is different, as is every project – and as such, your usage of the tools should reflect this. Although do bear in mind that if you deviate too far, you eventually get to the point where you’re not using a modified version of UML anymore – you’re using a custom language inspired by UML. This can be a bigger difference than it sounds!

I really enjoyed reading this book – and we now have two copies in the office so there’s no waiting time for anyone else that wants to read them. Highly recommended!!

Sun Certified Enterprise Architect Study Guide
I’ve just finished reading this book today. Well, I’ve read everything except the last chapter – but that’s preparation for the assignment part of the certification, which I’m not doing just yet. The first 7 chapters are intended as preparation for the SCEA Certification Exam (Part 1 of 3) and provide a very good high-level overview of a number of topics, all of which are very relevant to modern software development.

Admittedly, the section on EJB was still based on the old version – referring to home & remote interfaces, rather than annotations – but this could’ve easily been my fault in not properly reading the book overview on Amazon before buying it. That said, the explanation was still good and the rest of the book is very interesting.

I particularly like the fact that each chapter starts with a prerequisites section, which clearly establishes the knowledge you are assumed to have before continuing. This is very useful for professionals that have been involved in software development for many years and have a good understanding of the issues that affect it – which is exactly the target market for the certification itself.

It is a true study guide, in that everything is in summary form and assumes the reader already has more in-depth knowledge of the individual subjects, where required. This is not a course book designed to teach you everything – but you’re probably not ready for this certification if you don’t already have the in-depth knowledge anyway, whether by hands-on experience or otherwise.

Overall, I found this a very interesting read, and definitely worth the few hours it took to get through it – it’s only about 200 pages. Also highly recommended – although I haven’t taken the exam yet, so can’t vouch for how close it matches the exam content. Look out for the new edition being released within the next month!

LinkedIn Amazon Reading List and our Company Library
In the last few months, I’ve started using the Amazon Reading List in LinkedIn. It’s a very useful app that allows you to tell everyone what you’re reading, and recommend books once you’ve read them. I’m already following two other reading lists of current & past colleagues, which gives me some interesting ideas of books that I may want to read in the coming months. I’d highly recommend that you participate in this, or perhaps some other shared list that you have access to within your company.

We’ve also set up a company library, which hopefully encourages people to read more and share what they’ve read with co-workers. The library is relatively small at the moment, but it is growing fast and we now have a somewhat regular order of new books to stock up the shelves.

Next up…
So, now that I’ve finished those books… what’s next?

In parallel, I’m starting on these two excellent books – both of which I’ve read before, but I honestly believe they are worth reading every few years!

Design Patterns: Elements of Reusable Object-Oriented Software
Core J2EE Patterns: Best Practices and Design Strategies

What are you reading? Got any suggestions that I can add to my “to-read” list?

IT Support Engineer

G3 Global are looking for a junior IT Support Engineer with experience in desktop and application support.

The role will involve a number of responsibilities including:

  • Operating the helpdesk for internal and external requests
  • Communicating directly with business users and external customers
  • Resolving desktop and software issues directly
  • Escalating software issues to 2nd and 3rd line support engineers where appropriate
  • Dealing with 3rd party vendors to resolve issues

In order to fulfil this requirement the candidate should have a suitable qualification or experience that satisfies the requirements as outlined below:

Requirements

  • MCSE or equivalent
  • Excellent written & verbal communication
  • Solid understanding of using & administering Windows (XP, Vista, 7, Server 2003, Server 2008)
  • Working knowledge of configuring popular web browsers
  • Using & administering Microsoft Office
  • Networking design and administration
  • Problem solving / analytical thinking ability
  • Responsibility, maturity & commitment in completing tasks
  • Good time management
  • Flexibility to work out of hours when required

Advantageous

  • Some basic programming experience (any language / platform)
  • Knowledge of Active Directory, Exchange, and/or SharePoint
  • Configuring security in Windows (security policies, NTFS, etc.)
  • Experience with web servers (IIS / Apache)

NO AGENCIES

If you wish to apply for the role of IT Support Engineer please send your CV (maximum of 2 pages) and a covering letter (maximum of 1 page) outlining how your relevant experience is suitable for the position and your salary expectations. Applications to careers@g3it.com